Sometimes the connection between the Member Center and your computer or device makes it difficult for your computer to open it. 

If you're having trouble getting a PDF open, please try the one of the following solutions:

If you're trying to watch a recorded lecture, please read the article on recorded lectures.

Open in a different window

  1. Right click on the item you want view. This opens a new menu.
  2. Click one of the following options: Open in window or Open link in new window. Your browser will open the item in a new window.

Save, then open

  1. Right click on the item you want view. This opens a new menu.
  2. Click on the option that starts with Save (i.e. Save Target as... or Save link as...). This opens a save as dialog box.
  3. Choose where you'd like to save it.  Choose a place where you can find it again.
  4. Once the file has downloaded, you can go to that place on your computer and view the item.