Connecting to the Virtual Classroom

We use BigBlueButton for our live online classroom. To access the classroom, simply use one of the listed web browsers with your device or computer.  See the details below.

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How do I update my device for the Virtual Classroom?

BigBlueButton, our virtual classroom solution, is browser-based. You do not have to download any extra updates. All you have to do is keep your device and web browser updated.

Getting Answers with Study Sessions

Study Sessions are a great way to get live help from a certified instructor in a virtual classroom. They are also recorded and logged so that you can find the topics you're looking for.

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Working with Forums

Forum discussions are a great way to have an online conversation. Here's how they work in the Member Center.

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How do I get my certificate for a course or webinar?

Certificates are automatically emailed to you once you complete the required work for your course or webinar.

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Getting the most out of the Study Question Vaults

In case you didn't know, all of the study questions that we have released over the years are available in our Study Question Vaults. These include the ones that are used in the weekly free Study Question emails, our Quiz Game apps, and quizzes and practice exams in the Premium Membership areas. The vaults also contain the full solutions for every study question.

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How does the Virtual Classroom work?

Find out how the Virtual Classroom makes it easier for you to learn and interact.

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Setting My Local Time in the Member Center

If you would like to see class times in your local timezone, you can. After you change the setting your profile, all times in the Member Center will be in your local time.

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