This article is about getting the audio to be more consistent and understandable. If you can't get the recording to work at all, please see the I can't run a downloaded recording article.
Android, iPad, and iPhone
You will receive updates through Google Play or the App Store.
Windows and Macs
Your software is checked and updated every time you connect to the Virtual Classroom. If you are having trouble with a recording, you can use the button below to trigger an update.
Verify that Electa is installed and your computer or device can communicate with the test classroom.
Can't start the Virtual Classroom? Sometimes antivirus and antimalware programs, applications, or tools prevent Electa, the Virtual Classroom plugin, or Java from starting. You will usually see an error message stating that Java or Electa failed to start. If you see an error message that includes the words "connection" or "connect", please
Troubles connecting to the Virtual Classroom? Read on for help.
If you would like to see class times in your local timezone, you can. After you change the setting your profile, all times in the Member Center will be in your local time.
You can watch recordings on any device supported in the Connecting to the Virtual Classroom article by streaming them through the Member Center. Users with Windows and Mac computers (OS X 10.8+) can also save the recordings and watch them offline.
Find out what a browser is and what yours is called.