Virtual Classroom and Antivirus Tools

This article mainly applies to Windows based machines.

Can't start the Virtual Classroom? Sometimes antivirus and antimalware programs, applications, or tools prevent Electa, the Virtual Classroom plugin from starting. You will usually see an error message stating that Electa failed to start.  If you see an error message that includes the words "connection" or "connect", please see Testing and Troubleshooting the Virtual Classroom.

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Setting My Local Time in the Member Center

If you would like to see class times in your local timezone, you can. After you change the setting your profile, all times in the Member Center will be in your local time.

Read more: Setting My Local Time in the Member Center

How do I watch recorded lectures or open study sessions?

You can watch recordings on any device supported in the Connecting to the Virtual Classroom article by streaming them through the Member Center. Users with Windows and Mac computers (OS X 10.8+) can also save the recordings and watch them offline.

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Why can't I open a PDF or file from the Member Center?

Sometimes the connection between the Member Center and your computer or device makes it difficult for your computer to open it. 

Read more: Why can't I open a PDF or file from the Member Center?

Subscribe and unsubscribe from Bowen EHS Member Center forums

Here are the steps to subscribe, unsubscribe or check your subscription status in the Bowen EHS Member Center.

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Member Center Computer Requirements

The Member Center requires a web browser(i.e. Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari, etc.)  that can handle web standards and Javascript well. The best results come from using an up-to-date browser.  The Virtual Classroom requirements are a little more strict.

Read more: Member Center Computer Requirements