What if someone else is paying for my course?

Please start your registration for your course or membership. After you finish the first part, you will be sent a payment link via email and notified on your screen that it's time for billing and payment information. Stop registering and send the payment link to the person who will pay. Once they complete the payment, you will be notified via email and enrolled in your course or membership.

What if I'm paying for someone else's course?

It is usually best to have the person registering fill out the first part of the registration. Once they get to the payment section, they can stop and send you the payment link that they received. Then you can enter in the billing information and pay. The person will be automatically enrolled when you finish paying.

If you are going to register the person yourself, here are some things you will need to know:

  • The person's Date of Birth (DOB)
  • The shipping address for the person (where we send course materials)
  • Section preference if the course has more than one section


Electa Virtual Classroom and Antivirus Tools

This article mainly applies to Windows based machines.

Can't start the Virtual Classroom? Sometimes antivirus and antimalware programs, applications, or tools prevent Electa, the Virtual Classroom plugin from starting. You will usually see an error message stating that Electa failed to start.  If you see an error message that includes the words "connection" or "connect", please see Testing and Troubleshooting the Virtual Classroom.

Read more: Electa Virtual Classroom and Antivirus Tools

How do I access solutions to the Questions?

If you have Premium Membership, you can access the solutions to quiz questions through the links on the review screen after your game.

quiz game view solution

Read more: How do I access solutions to the Questions?

Self Study or a Live Course?

Are you trying to decide whether using Premium Membership as a study tool or registering for one of our live exam review courses is better for you? Let's take a look.

Read more: Self Study or a Live Course?

I can't run a downloaded recording - Electa

If you have downloaded classes or recordings from the Member Center and cannot get them to run, open or launch, this may help.

Read more: I can't run a downloaded recording - Electa

How many points/credits/hours is a course worth?

To determine what a certifying board or agency will award for a course or webinar, one has to contact the board or agency directly. Bowen Learning Network, Inc. (Bowen EHS' parent company) is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU. How each board or agency translates from those CEUs into their system is unique for each of them.

Read more: How many points/credits/hours is a course worth?

How does the Virtual Classroom work?

Find out how the Virtual Classroom makes it easier for you to learn and interact.

Read more: How does the Virtual Classroom work?

What if I have special payment requirements?

I need a purchase order number / PO number on my invoice.

You can enter a purchase order number during checkout. Look for the Purchase Order Number field under the Billing Information.

Can I pay by check?

Yes! Simply choose the Check / Pay Later / Guarantee payment method in the checkout process. 

You are not completely registered until we receive your payment.

I need an invoice that is marked "Paid" or need other information on it.

We'll be happy to provide that. Complete the registration process first and then contact us with what you need for paperwork.


Computer-Member Center

For those questions involving computers, web sites, and other IT things. This includes the Bowen EHS® Member Center.

Billing, Payments, Registration

Registration, billing and financial questions regarding Bowen EHS® products and services.


Find information about EHS certifications and the agencies that grant the certifications.  Read the articles below to find out how to contact the agency, how to schedule an exam with them, etc.

Courses - Memberships

Bowen EHS® Course and membership related questions and answers.

Apps Support

Help articles for using Bowen EHS® apps for smartphones and tablets. Please contact us if you still have questions.