I am having trouble listening to a recording on Electa

This article is about getting the audio to be more consistent and understandable. If you can't get the recording to work at all, please see the I can't run a downloaded recording article.

Read more: I am having trouble listening to a recording on Electa

How do I get my certificate for a course or webinar?

Certificates are automatically emailed to you once you complete the required work for your course or webinar.

Read more: How do I get my certificate for a course or webinar?

Getting the most out of the Study Question Vaults

In case you didn't know, all of the study questions that we have released over the years are available in our Study Question Vaults. These include the ones that are used in the weekly free Study Question emails, our Quiz Game apps, and quizzes and practice exams in the Premium Membership areas. The vaults also contain the full solutions for every study question.

Read more: Getting the most out of the Study Question Vaults

Connecting to the Virtual Classroom

We use BigBlueButton for our live online classroom. To access the classroom, simply use one of the listed web browsers with your device or computer.  See the details below.

Read more: Connecting to the Virtual Classroom

Playing Versus Downloading Recordings - Electa

play download recordingsYou have two potential options when it comes to viewing the virtual classroom recordings: playing and downloading.

  • Playing: The server reassembles the recorded parts for you and streams it to your device.
  • Downloading: You download the recording file to your device first and then have your device reassemble it for you when you open the file via Electa.

The following table lists the options for devices.

Read more: Playing Versus Downloading Recordings - Electa

Getting Answers with Study Sessions

Study Sessions are a great way to get live help from a certified instructor in a virtual classroom. They are also recorded and logged so that you can find the topics you're looking for.

Read more: Getting Answers with Study Sessions

Working with Forums

Forum discussions are a great way to have an online conversation. Here's how they work in the Member Center.

Read more: Working with Forums

Member Center Computer Requirements - 2019 and older courses

The Member Center requires a web browser(i.e. Mozilla Firefox, Google Chrome, Apple Safari, Microsoft Edge, etc.)  that can handle web standards and Javascript well. The best results come from using an up-to-date browser.  The Virtual Classroom requirements are a little more strict.

Read more: Member Center Computer Requirements - 2019 and older...

How do I update my device for the Virtual Classroom?

BigBlueButton, our virtual classroom solution, is browser-based. You do not have to download any extra updates. All you have to do is keep your device and web browser updated.

Subcategories

Computer-Member Center

For those questions involving computers, web sites, and other IT things. This includes the Bowen EHS® Member Center.

Billing, Payments, Registration

Registration, billing and financial questions regarding Bowen EHS® products and services.

Certification

Find information about EHS certifications and the agencies that grant the certifications.  Read the articles below to find out how to contact the agency, how to schedule an exam with them, etc.

Courses - Memberships

Bowen EHS® Course and membership related questions and answers.

Apps Support

Help articles for using Bowen EHS® apps for smartphones and tablets. Please contact us if you still have questions.