Subscription Glossary - Premium Membership

What are the definitions of the terms are used by the Bowen EHS Premium Membership subscription process?

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How do I manage my subscription?

You can manage your Premium Membership subscription from the Bowen EHS Member Center. Log into your account, and look for My Membership on the side of the page (or at the bottom for narrow screens). Click on the "Manage Subscription" button, and a new window will open with your subscription details.

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How do I switch subscription plans?

You can manage your Premium Membership subscription from the Bowen EHS Member Center. Sign in to your account, and look for My Membership on the side of the page. Click on "Manage Subscription", and a new window will open with your subscription details.

Read more: How do I switch subscription plans?

How do I update or remove my subscription payment method?

Sign in to the Bowen EHS Member Center, and look for My Membership on the side of the page. Click on "Manage Subscription", and a new window will open with your Premium Membership subscription details.

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How do I cancel my recurring subscription?

To cancel your Premium Membership, sign into the Bowen EHS Member Center, and look for My Membership on the side of the page. Click on "Manage Subscription", and a new window will open with your subscription details.

Read more: How do I cancel my recurring subscription?

What if someone else is paying for my course?

Please start your registration for your course or membership. After you finish the first part, you will be sent a payment link via email and notified on your screen that it's time for billing and payment information. Stop registering and send the payment link to the person who will pay. Once they complete the payment, you will be notified via email and enrolled in your course or membership.

Can I sign up for a course and pay later?

The short answer is yes. There are two caveats: early discounts and being fully registered for a course.

Early Payment Discounts

These discounts apply to the time of payment. If you pay after the early payment deadline, you will pay the regular amount. Simply signing up does not guarantee you the early payment discount.

Full Registration

Your payment secures your registration in the course. We will not ship your course materials or fully enroll you in the course without payment. 

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What if I'm paying for someone else's course?

It is usually best to have the person registering fill out the first part of the registration. Once they get to the payment section, they can stop and send you the payment link that they received. Then you can enter in the billing information and pay. The person will be automatically enrolled when you finish paying.

If you are going to register the person yourself, here are some things you will need to know:

  • The person's Date of Birth (DOB)
  • The shipping address for the person (where we send course materials)
  • Section preference if the course has more than one section

 

What if I have special payment requirements?

I need a purchase order number / PO number on my invoice.

You can enter a purchase order number during checkout. Look for the Purchase Order Number field under the Billing Information.

Can I pay by check?

Yes! Simply choose the Check / Pay Later / Guarantee payment method in the checkout process. 

You are not completely registered until we receive your payment.

I need an invoice that is marked "Paid" or need other information on it.

We'll be happy to provide that. Complete the registration process first and then contact us with what you need for paperwork.

How do I know when my Premium Membership Expires?

It depends on two factors:  a paid Premium Membership and enrollment in our courses that start with a year (i.e. 2016, 2017, etc.). Luckily, this is all pretty easy to figure out. The latest date that you can find is your expiration date.

Read more: How do I know when my Premium Membership Expires?